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Customer TestimonialsOn September 16, my wife and I awoke to discover the sanitary sewer system failed causing sewage to back up in the floor drains flooding our finished basement. We called Plumbing 911. The crew was on site within the hour. They proceeded to scope the connection with remote television equipment; contacted and met with Medina County water crews to survey the main sewer line. It became clear the failure was with the house connection. Plumbing 911 purged the line as best they could allowing us limited usage of the system until the line was properly replaced on September 21. Pat A. If you need plumbing work done, please call Plumbing 911 – A family company. They put in a sewer line in my home and came out the same day I called. They also serviced my shower, kitchen, faucet and water heater. They are a great company with great people. Please call Plumbing 911 for great service and plumbing needs. Happy Customer, Paul B. I chose Plumbing 911, not because they were the cheapest which they weren't, but because their estimator Shane showed a genuine concern about the problem at my house and seemed extremely knowledgeable. My gut said he'd do the best job. No surprises! Shane was on time, did a great job, and even talked to my neighbors about their problem. He is a very good listener and a real professional without putting any other company down and knows what he is talking about. I was very impressed and pleased. Not only did he do a great job, but he wrote his report very clearly so that I can include it with the documentation that will go with information about my house which is on the market. Thank him again for me. He's the best and has a great future. Tracey M. I wanted to thank you for all the wonderful work you did to solve my plumbing emergency. From the first panicky phone call to Karen, to the last shovel of dirt back into the hole, you folks handled me and my emergency with the utmost professionalism. I found your number on the spine of the phonebook at 10:30 at night and called after trying to get hold of my own plumber. I am so glad I did. I will recommend your company to anyone and everyone I come in contact with that needs a plumber. I was in the service industry for 35 years and it is rare to come across a company that provides the kind of service that Plumbing 911 does. You should be very proud of all the great work you do. Thank you again!!!!!!!! I’ve used Plumbing 911’s services at both my home, my office and my parent’s homes and have found them to be, without exception, very professional, courteous and prompt. I especially appreciate the fact that they assist me in finding economical ways to handle my issues. Carol S. I just wanted to take a moment to applaud one of your service man, Shane. I recently found myself in the midst of a plumbing emergency in Parma, Ohio and I thumbed through the phonebook and randomly called Plumbing 911. I am so pleased with the level of service that I received! Shane was expedient, professional and thorough. He was also extraordinarily compassionate to my situation and he helped me to find the most effective and inexpensive solution for me. Shane went above and beyond, staying until after 9:00 p.m. to ensure that the job was not only completed, but that it was completed well. Of course, I hope that I will not need plumbing services again anytime soon...but I can assure you that if I ever do, I will be calling Plumbing 911 and I will be requesting the services of Shane. He is a stellar representative for your company! One very happy customer, Brooke E. I will never use another plumber ever after my experience with Plumbing 911. I had an emergency plumbing issue on the Sunday of Memorial Day weekend. My sump pump had overflown and there was water and sediment in my basement. Within an hour of calling Plumbing 911 they had dispatched a plumber to my home. Not only was her able to quickly diagnose the problem and get the part ordered, but the owner Keith Miller came out te next day to access te progress and make sure it was completed quickly.Keit also helped me work with the builder since our home was only 5 years old to make sure this was an isolated incident and explained what questions we needed to ask the builder. I would recommend Plumbing 911 to anyone who needs a professional, reliable plumber. Patience B. Plumbing 911 is my plumbing hero!! My main drain and sewer were backing up in the basement. I already had one plumber in and he couldn't get the job done. Plumbing 911 were at my house in a couple of hours and it was concluded we would need the big guns. The boss was sick but brought the needed equipment. They came in and took care of the problem, very professional, friendly, and cleaned up their mess. I will call them first the next time I need a plumber. Online Testimonial I am so happy and recommend this family plumbing business to everyone! The plumber I had, his name was Shane and he was so nice and professional. I was a little scared about who they would send, but extremely impressed with his genuine care to fix my faucet leaking. Online Testimonial Great service and job well done! I needed a plumber but didn't know who to call, I was fearful of any contractors in the house. Plumbing 911 came to me as a referral and my expectations were surpassed. The licensed plumbers are local from a local family owned company; a spicket on the house, a sump pump, and two toilets later I no longer have to worry about water in the basement when it rains or the kids flooding the bathroom. The price is very fair, I shopped around too and they were lower than any competitor. Thank you Plumbing 911! Amber, Online Testimonial |
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