 About Plumbing 911
Plumbing 911, is a family owned and operated company
providing local plumbing services to Medina, Stark, Portage, Summit,
Cuyahoga and Lake Counties. All our technicians are employed by us (not
sub-contracted) to ensure the quality of service and skill you deserve.
As a proud local family owned and operated business, we are excited to announce our continued Better Business Bureau (BBB) approved “A” rating.
Our goal is to provide our clients with complete satisfaction when
delivering our services. We intend to do this through sharing our
clients’ business values and exceeding their expectations with our
performance.
What Sets Us Above:
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We are family owned and operated
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Compared
with other franchise business, we are able to provide much lower prices
to our customers, since we are not limited by franchise fees and
paybacks.
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Compared with other family business, we are family operated too,
meaning we have direct control in executing and overseeing our business
to ensure it continues to meet and exceed our customer standards and
ethical business practices.
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We give free, no obligation estimates
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We do not charge trip or travel fees
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We do not charge extra for overtime, weekends or holidays
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We are licensed,
certified, insured and bonded with the State of Ohio and
Cities/Townships with all particular requirements for performing any
type of plumbing services in residential, commercial and public properties. Ohio License # 36619
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We appreciate your business, so we make sure you are satisfied with all our services by keeping in touch with you as your family plumber
Our Mission:
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To be recognized by all our customers as an excellent provider of professional, honest and skilled plumbing services and customer care.
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To provide our customers only top quality materials and name brands that command public trust.
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To follow
superior ethical policies in our business practices, promising to
always keep customers apprized of costs and options associated with all
service requests. Always honoring warranties and guarantees we provide.
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To operate each job in a clean, polite and courteous manner with attention to detail, protection of our client’s property.
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To prove
our quality skills, fair prices and customer care, so that we continue
our business relationship for many years, beyond the first job we
complete.
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To grow
primarily through repeat customer requests and referrals, as this is
the way we desire to grow and maintain our family owned and operated
business.
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To give back
to the community from which we derive our sustenance and to recognize
that good will is worth more than monetary gain when worthwhile causes
are helped.
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